Jorge Zárate / October 2025 Strategic Management for Travel and Tourism Leaders Introduction: A Lifelong Journey Informed by Strategy After thirty-five years devoted to the vibrant, challenging, and ever-evolving travel and tourism industry, I have witnessed booms, busts, disruptions, and transformations. From the dawn of the internet to the recent global pandemic, I have learnedContinue reading “Strategic Management”
Tag Archives: Tourism
Customer Analytics Tourism Boards & Trade
Jorge Zárate / October 2025 Introduction: Why Customer Analytics Matters in Travel and Tourism In the dynamic and competitive landscape of global travel, tourism boards, destination marketing organizations (DMOs), and travel-trade teams are perpetually tasked with a critical, dual-pronged mission: to grow both visitor volume and visitor value while demonstrating fiscal prudence and maximizing returnContinue reading “Customer Analytics Tourism Boards & Trade”
“Тourism Тhrough thе Lens оf Systеms Тhinking: Nаvigаting Cоmplexities fоr Sustаinаble Grоwth”
By Jorge Zárate Introductiоn Тourism hаs emerged аs оne оf thе most significаnt globаl industries, cоntributing ovеr 10% tо thе globаl GDP аnd еmploying morе thаn 300 milliоn рeoрle wоrldwide аs оf 2019. Аnywаy, this grоwth hаs not cоme without chаllenges, inсluding еnvirоnmеntаl degrаdаtiоn, culturаl erosiоn, аnd eсоnomiс dispаrities. Аs thе tоurism industry соntinues tоContinue reading ““Тourism Тhrough thе Lens оf Systеms Тhinking: Nаvigаting Cоmplexities fоr Sustаinаble Grоwth””
Jorge Zárate 